Privacy Policy

1. Who we are

We are an Indian sole proprietorship owned by Sunil Agarwal, operating under the brand Mewanuts, offering premium dry fruits, nuts, seeds, dates and gift boxes.

2. What information we collect

We collect only the information needed to process and fulfil your orders and to provide customer support:

• Basic contact details: name, email address, mobile number, delivery address.
• Order details: products purchased, quantities, prices, coupon usage and order history.
• Communication data: messages you send to us via WhatsApp, email or forms on this website.

3. How we use your information

We use your data to:

• Process and deliver your orders and coordinate delivery on WhatsApp.
• Send order updates, support responses and service-related notifications.
• Maintain internal records, audit trails and comply with legal and tax requirements.

We do not sell your personal data to third parties.

4. WhatsApp & Meta Business use

We use WhatsApp Business to communicate with you about your orders and support. By placing an order or contacting us, you consent to us messaging you on WhatsApp (using the mobile number you provide) regarding:

• Order confirmation, payment instructions and delivery updates.
• Clarifications about your address, product selection or customisation.

Our WhatsApp Business account identifies our brand as Mewanuts, operated by Sunil Agarwal (Proprietor), so that customers and Meta can clearly recognise the business behind the account.

5. Payments

Payments are currently coordinated via WhatsApp or other approved payment channels. We do not store full payment card numbers on this website. Any online payment links we share are from trusted payment partners, and you should always verify that the link domain is correct before paying.

6. Data security & retention

We take reasonable technical and organisational measures to protect your information against unauthorised access, alteration or disclosure. Order and account records may be retained for as long as required for accounting, tax and customer service purposes.

7. Your rights

You may:

• Request access to the personal data we hold about you.
• Ask us to correct inaccurate or outdated information.
• Request deletion of your data where legally permissible.

To exercise these rights, please contact us using the details below.

8. Contact details

For any privacy, data or WhatsApp-related questions, you can reach us at:
Email: mewanuts2019@gmail.com
WhatsApp / Mobile: +91-9588982044

9. Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page. Continued use of our website or WhatsApp services after any changes means you accept the updated policy.